Refund Policy

Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concerns beyond your control, please contact within 5 days of delivery to organise an exchange, no refunds on any products.

A return label for shipping back to PassionME will be provided. Due to potential health risks, we regret that sanitary products such as masks and gloves and Glue are non-exchangeable and non-refundable. PassionME is not responsible for covering shipping costs on exchanges in this regard. Sale items cannot be returned or refunded.